CRM-Customer Relationship Management

CRM-Customer Relationship Management

GreenPAC-CRM is a web-based Customer Relationship Management solution for small and medium businesses. GreenPAC-CRM provides many enterprise features, such as Sales Force Automation, Help Desk, Products, Vendors, Price Books, Sales Quotes, Orders, Invoices, Reports & Dashboards, Security Management, RSS (Really Simple Syndication), Product Customization, and others but with ease of use and administration.

Key Benefits of GreenPAC-CRM
– Easily manage and track your pipeline and all sales activities
– Automate sales force & marketing
– Manage product & inventory
– Access comprehensive customer history, including pricing data and sales orders
– Generate accurate quotes quickly and easily
– Place orders directly in GreenPAC Accounting to accelerate order to cash
– Use analytic dashboards to track sales performance
– Assign service tickets to the right resource through rule-based assignment
– Resolve customer issues quickly
– Quickly segment customers and leverage e-mail forms for better communication
– Monitor campaign success to improve marketing Return On Investment (ROI)
– Integrate with Microsoft Outlook & Microsoft Word
– Integrate sales and marketing with improved lead and campaign management


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